Ferguson Training Program

An attractive feature of working for Ferguson is the variety of career options available.  Ferguson training focuses on hands-on experience as well as continuous education within the company.  Ferguson's training program provides you the opportunity to explore the facets of the company that could fit your personal skills and interests.  Learn about Ferguson's range of training programs that could best fit you and help you meet your full potential!

Ferguson Trainee Programs include:

Sales Trainee Program

The Sales Training Program is a 10-12 month program designed to educate, develop, and retain talented trainees. Once on-board, new associates start in a location where they complete a training program designed to develop knowledge, skills, and abilities as inside sales and showroom sales associates.

Upon completion of the Sales Training Program, sales associates will be responsible for managing all sales functions for existing and prospective customers. Typical job duties include: developing and maintaining customer relationships, preparing job quotes and providing accurate pricing/inventory information to customers.

 

Phases*:

 

• Warehouse
  • Your time in the warehouse will provide you hands-on experience with our products, including shipping and receiving material.
• Counter sales
  • Your time on the counter will have you working face-to-face with our customers while gaining product knowledge and learning our systems and processes.
• Culture and Values
  • In this phase you will travel to our corporate campus in Newport News, VA for one week to attend a "Culture & Values" (C&V) program. This program is designed to help you understand more about the culture of our company and begin to prepare you for the next phase of your training.
• Inside sales or showroom sales
  • This sales and profitability phase will further develop the daily skills needed to become a successful sales associate while building relationships with our customers and sales force.  

Ferguson Trainee Program: Inside Sales

 

Credit Trainee Program

The Credit Trainee program is a 9 month program that focuses on the Credit Management side of our business. Trainees will work closely with our credit department, customers and sales force to ensure they have all the tools needed to be a successful credit associate for Ferguson. The training program focuses on the nine core competencies of Systems & Processes, Collections Management, Customer Relations & Visitation, Credit Management & Decision Making, Secondary Security, Financial Statement Analysis, The UCC Article 9, Salesmanship and Emotional Intelligence.

Upon completion of the Credit Training Program, the trainees will be placed in a role of Credit Management within our nationwide branch network.


Phases*:

 

• Warehouse/Branch Operations
  • Your first two weeks will include time in the warehouse, sales department, operations department, as well as visiting customers and learning more about our industry.  This will give you an overview of our business, and the role Credit Management plays.
• Credit Boot Camp
  • Your third week will be spent at Credit Boot Camp with the rest of your trainee class.  This week will give you the skills you need to get off to a strong start in the Credit Department when you return to your location.
• Credit Management
  • Upon returning from Boot Camp, you will begin your focus on the core competencies alongside the branch Credit Manager.  This person will be your guide and mentor through the program.
• Culture and Values
  • In this phase you will travel to our corporate campus in Newport News, VA for one week to attend a "Culture & Values" (C&V) program. This program is designed to help you understand more about the culture of our company and begin to prepare you for the next phase of your career.

 

Purchasing Trainee Program

Purchasing Trainees will spend their 10-12 months of training focusing on sourcing, procurement, and operations. Through shadowing, on-the-job training and web learning, Purchasing Trainees will attain the skills and knowledge necessary for a career in purchasing with Ferguson/Integrated.

Upon completion of the Purchasing Trainee Program, purchasing associates typically progress into a Buyer role within a location.

Phases*:

 

• Warehouse
  • Your time in the warehouse will provide you hands-on experience with our products, including shipping and receiving material.
• Accounting
  • This phase of your training will focus on the account receivables and account payables functions as well as reporting to provide you with a better understanding of how money flows throughout the company.
• Culture and Values
  • In this phase you will travel to our corporate campus in Newport News, VA for one week to attend a "Culture & Values" (C&V) program. This program is designed to help you understand more about the culture of our company and begin to prepare you for the next phase of your training.
• Sourcing/product File
  • This phase focuses on customer service and supplier relations.
• Purchasing
  • During this phase, you will learn the purchasing process and how to properly organize your daily, weekly, and monthly work.

 

Logistics Trainee Program

Logistics Trainees spend their 10-12 month training period focusing on logistics, supply chain, distribution and warehousing in one of Ferguson's distribution centers. Through training at both the DC and a nearby Ferguson branch, trainees are able to acquire the tools and knowledge required for a career in business operations and logistics within their DC.

The typical career path for a Logistics Trainee, upon completion of his or her training, would be into an Operations/Project Analyst role within the DC.

Phases*:

 

• Distribution Center
  • This phase will provide you time in receiving, picking, shipping, and cycle counting to learn more about these important segments of our business. You will also learn about safety and our Warehouse Management System.
• Culture and Values
  • In this phase you will travel to our corporate campus in Newport News, VA for one week to attend a "Culture & Values" (C&V) program. This program is designed to help you understand more about the culture of our company and begin to prepare you for the next phase of your training. 
• Branch training
  • During this phase, you will work at a Ferguson location to better understand the branch side of the business. You will have the opportunity to work with warehouse, as well as, sales associates within the branch. This exposure will help you grasp the entire order cycle process from the DC to the end user and show you how important world class customer service is when dealing with our customers.

*Information provided is typical case only and may have slight variations depending on the location and the trainee's progression through the Training Programs. The Culture and Values phase in particular may happen before or after some designated phases; however, only after the successful completion of the Warehouse and/or Counter phases will you be scheduled to attend.