Customer Support

Find resources to get support and share feedback with the Ferguson team, no matter where you are.

Ferguson Enterprises strives to put you, our customer, above all else. Our goal is to consistently provide you with world-class customer support, and we aim to go above and beyond to help you at every level.

Customer support resources

As a company, we want to ensure that every experience you have with us exceeds your expectations. Use the resources below to find what you need and share your feedback with us so we can do our best job in serving you.

Contact us

We love to hear from our customers. Talk to us about your Ferguson questions or comments.

Find a location

You can rely on your local Ferguson Counter to meet the individual needs of your trade.

Support in Spanish

Access pro services and industry solutions with our team of Spanish-speaking associates.

National Sales Center

Discover a dedicated team of specialists to expertly support your needs.

National Accounts Program

Regional and national companies can centralize account management across multiple states.

Ferguson mobile app

Expand your toolkit and get what you need to get the job done right with the right products.

Returns and cancellations

Find out about returns and cancellations in case you need to modify or refund your order.

Warranty information

Understand warranty details for plumbing, HVAC, MRO and waterworks products.

Website information

Read FAQs and easily find useful information with our online tools and features.

Website accessibility

Learn about our commitment to make the Ferguson website an equal experience for everyone.

Privacy and security

Learn how collects, uses and protects your personal information.

Terms of sale

Understand the terms of sale.

Terms of site use

Understand the terms of site use.


Learn site features and functionality with informational, step-by-step tutorials and videos.

Social media

Connect with Ferguson on any device through our range of social media channels.