Ferguson.com Privacy & Security Policies
Information, collection & use
Ferguson is the sole owner of the information collected on its website. We will not sell, share or rent this information to others. Ferguson collects information from our customers at several different points on our website including the order and quote pages. This information is used for the sole purpose of providing you the best possible service when requesting information or ordering products.
When you place an order, we request contact and credit card information. This information is used strictly for billing purposes and to successfully complete and fill orders. If we should have trouble processing an order, the contact information is used to get in touch with you.
Ferguson takes strong precautions to protect your information both online and offline. We use a variety of technical solutions to make shopping safe at our website. Your information is encrypted and is protected by industry-standard Secure Sockets Layer (SSL) software. While we use SSL encryption to protect sensitive information online, we also protect your information offline. All of your customer information is maintained in a restricted section. Only those of our employees who need the information to perform a specific job function (for example, customer service representatives) are granted access to personally identifiable data.
Our website often contain links to other sites to provide you with the best information. Ferguson is not responsible for the privacy practices of other sites you may visit.
If you have any questions about our privacy policies, please contact us by phone at 800-721-2590 or email us at firstname.lastname@example.org. Thank you for choosing Ferguson.com.
In an effort to improve the performance and functionality of the website, Ferguson.com uses a third party software from CrazyEgg.com to track website user behavior which records; percentage of page viewed, area of page clicked on and 'moused-over'. No personal or payment information is recorded by this third party. However if you would like to opt-out of being tracked, please follow this link, www.crazyegg.com/opt-out and follow the instructions.