Customer Support

National Sales Center

Expect world-class customer service from our network of knowledgeable associates at the Ferguson National Sales Center. Located in Hampton, Virginia, the National Sales Center’s 250+ associates specialize in providing expert support for a variety of time- and money-saving business solutions for customers across the country. Discover how our National Sales Center sets us apart from the competition and how we will make it easy for you to get your job done.

Contact us to learn more about our products and services.

National Sales Center: How you’ll benefit

The National Sales Center works in conjunction with associates in the field from every part of the U.S. This partnership between local Ferguson associates and our National Sales Center allows us to better serve you.

When you call the National Sales Center, you’ll enjoy the convenience of speaking to an associate who can see your complete account history, which takes the guesswork out of getting what you need. Our associates go beyond simply entering your orders; they offer a single point of contact to serve you from anywhere in the country. See how our National Sales Center can help you improve the way you do business.

A white bathroom with walk-in shower and mirrors on the right.

Ferguson Facilities Supply

Call 888-334-0004 or contact us online to take advantage of the services offered by our Facilities Supply group.

Our Facilities Supply solutions team provides customized support for those in the facilities maintenance industry. Whether you work for a multifamily property group, a hospitality group, a healthcare facility, a school or university, we can help you find the products and solutions you need to save time and streamline your facility operations. You’ll benefit from:

  • The assurance that your janitorial products are being used properly with expert consultations from our in-house janitorial and sanitation team

  • Comprehensive renovation project support for your multifamily or hospitality facility

  • A dedicated bilingual team to serve the facility supply needs of Spanish-speaking customers—call 855-267-2457 to speak directly to a bilingual associate

  • Savings on multifamily facility operating costs with water loss identification solutions

  • One-on-one consultations with vendors of the brands you use to ensure your facility is using items the right way

  • Service for businesses operating in multiple locations across the country with support from our national accounts team

Commercial water heater delivery

Because your facility needs on-demand hot water to operate, we offer 24/7 Express Response Commercial Water Heater Delivery. In the event of a water heater failure at your facility, simply call us anytime day or night to coordinate the delivery of a new commercial water heater to your location within two hours in select areas. We offer convenient water heater dropoff directly to the spot of installation in addition to haul-away and disposal of the old unit.

Call 888-334-0004 for commercial water heater delivery and to learn if this service is available in your area.

National Rental Center

Simplify your next pipe fusion project by renting a fusion machine from our National Rental Center. With one of the largest fleets of pipe fusion machines and fusion machine accessories in the industry, we are ready to deploy the equipment you need for HDPE and PP-R pipe fusion. Our rental associates will work with you to understand the full scope of your fusion project, so you can be assured that you have the correct equipment needed to get the job done.

Call 844-NRC-RENT (844-672-7368) or contact us online to schedule a pipe fusion machine rental.